TechShop4U®

Welcome to TechShop4u® India. We are a young dynamic & Business to Consumer concept based company. TechShop4U™ is a subsidiary of Herdj Tmi Technologies™, India, who are importer & whole- seller of various electronics products in India. The idea of B2C concept is to provide customers with a marketplace where they can buy the best products directly from industry showroom. We are a unique B2C store to facilitate customers with one-stop for all their technology needs right from Homoffiz Security, Test & Measurement Instruments, IT & Educational Robotics. The ultimate goal of B2C concept is to make customer rich with lots of benefits with their each product purchase.​


We ensure best services to our customers.
Kindly fill the below contact form to help us to resolve your quiries in due time. 

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Some items can be delivered right to your home. You will be asked to select a delivery method. Shipping charges are based on the actual charges we pay, and vary according to weight and distance. Depending on the distance and load, goods are usually delivered within 2-3 business days.
Frequently Asked Questions about our ERRP policy Easy Return & Refund  Policy
1A. Do you have a return policy? Can I return my product after it has reached me?
Yes. TechShop4U™ has a simple return policy under which you can return a product received in a damaged or defective condition. TechShop4U has a 24 hours return policy which means that you can request a return within 24 hours of receiving the product by you.
2A. How do I return the product? Whom should I contact in such a scenario?
It's very simple; within 24 hours of receiving a product , if found to be defective or damaged on arrival, you can log a return request via email at care@techshop4u.com with your order/invoice details or over phone at customer care number +91 9210220777. 
3A. Are there specific conditions under which the product returns/replacements may be rejected?
Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:
3A.i. Request for return is made after 24 hours of receiving the product by you
3A.ii. Product is used or is not in its original condition.
3A.iii. Products are returned without its original packaging, freebies or accessories.
3A.iv. Product was damaged after use/opening.
3A.v. Incidental damage due to malfunctioning of the product.
3A.vi Any consumable item which has been used or installed.
3A.vii. Product with tampered or missing serial number/IMEI number/UPC number.
3A.xi. Any damage/defect which is not covered under the manufacturer's warranty.
 Note: Replacement is subject to availability of stock with our Business Partner,in case a replacement cannot be made by us, we will initiate a full refund
4A. Do I need to return the product in its original box/packaging?
Yes, it's important that the product is sent back in its original packaging, original manufacturer tags, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered (including any free or complimentary items).
5A. Can I return any product purchased from TechShop4U? Are there products that can't be returned?
Yes. You can return any product  if found to be defective or damaged on arrival.
6A. Is there a time frame within which I can return the purchased product for a return/replacement?
If you wish to return or exchange a product, you must intimate TechShop4U within 24 hours of receiving the product by you. As per our returns policy category-wise details for return/refund are as follows:
Digital products, Cctv, Dvr, Nvr, Robotic Controller Boards, Mobile phones, Computers, Tablets if found to be defective or damaged on arrival. The products cannot be returned if the reason for return is other than "defective" or "damaged" 
However, if any manufacturing defect or damage is reported to us after 24 hours, we would need a DOA (Dead On Arrival) certificate/replacement certificate from the respective Brand's authorized service centre to initiate the refund process. Without the DOA certificate/replacement certificate we will not be able to process the replacement or refund.
7A. Do I need to send the product or can it be collected from my address?
TechShop4U has a smooth pick-up facility in most cases through courier pick-up facility and from most cities. However, there can be a few exceptions to this depending upon the shipping address and the nature of the product. To know whether pickup is available from your shipping address, you can call our customer care number at +91 92-1010-2373 or write to us at care@techshop4u.com
In case we are unable to collect the returnable product from your address, you will be required to courier the product to us. Please ensure that the product is in original and unused condition, complete with the original price tags, labels, original packing and invoice. Replacements are subject to availability of stock with our Business Partner. In case a replacement is not available, we will initiate full refund.
8A. Will I have to pay any charges for the returns?
We do not charge extra for returns and all replacements/pickups by us are done free of cost.
9A. Will you refund the courier charges if I send the product back to you at my cost?
Yes, absolutely. You do not have to worry about the courier charges at all. In case, you return the product via courier we advise you to use a reputed courier company which allows online consignment tracking. We will reimburse the courier freight charges  with a minimum of Rs. 100 or a maximum of Rs. 250, whichever is lower. The refund of courier freight charges, if applicable, will be paid through cheque in favour of the 'billing name' provided at the time of placing the order or by issuing a TechShop4U Gift Certificate/Voucher of the equivalent value. The courier charges will be reimbursed only after receipt of the product by our business partner or by our office.
10A. In case TechShop4U can't collect the product that I wish to return, on which address do I need to courier it?
Once you contact our customer care centre by e-mail care@techshop4U or Our Number +91 92-1010-2373. Voice Mail: +91 9990-5859-29 to confirm whether the product can be collected from your address or not. Our customer care executive will tell you the address where you have to send the courier, in case it can't be collected from your address with us.
11A. Can I cancell my order?
In case we receive a cancellation notice from you within 24-Hrs of placing the order and the order has not been processed by us, we will be more than happy to cancel the order and refund the entire amount to you. We will not be able to cancel those orders that have already been processed and shipped out by us.
12A. Why my order is cancelled by TechShop4u?
While, we try to ship out every order that has been successfully placed with techShop4u.com, there are some situations in which we may have to cancel orders. 
Some of the situations that may result in your order being cancelled include (but not limited to):
  • Product no longer available with us or temporarily out of stock
  • Limitations on quantities available for purchase
  • Restrictions on quantity or number or orders as per T&C
  • Inaccuracies or errors in product or pricing or promotion information
  • Inaccurate or insufficient address
  • Non-serviceable locations
At times we may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.
13A. What is privacy policy of  TechShop4u?
At TechShop4U™ your privacy is very important. We do not publish, sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. The privacy practices of this statement apply to our services available under the domain and sub domains of TechShop4U.com (the "Site") and apply generally to our parent, affiliates, subsidiaries or joint venture websites. 
This Privacy Policy describes the information, as part of the normal operation of our services; we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about TechShop4U.com's practices so that you can make informed decisions. Our parent, subsidiaries and joint ventures operate under similar privacy practices as described in this Privacy Policy and subject to the requirements of applicable law. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on Jan 1st 2014 onwards for all users.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site.
13B. Your Privacy
At TechShop4U™, we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.
2A. TechShop4U™ Privacy Assurance
TechShop4U.com promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.
13C. Information that TechShop4U™ collects
When you use our Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site. You may provide us with your TechShop4U™ registered user ID.
We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.
If you choose to buy or sell on the Site, we collect information about your buying and selling behaviour. We also collect other users' comments about you in our feedback area such as product review, merchant rating, blogs.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
If you register for the Site on another web site or use a web site providing a service for TechShop4U™ or a web site that help facilitates your activity on the Site, that web site may provide personal information about you and your transactions back to us.
13D. Our use of your information
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
If you choose to list an item for sale on the Site, we use your address and billing information to bill you and provide associated support.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site's content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile under My Account or by clicking unsubscribe any email communication. You may make changes to your profile at any time.
13E. Our Disclosure of your information
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions.
13F. About children's privacy
Children are not eligible to use our Site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot buy or sell any items on the Site. If you wish to purchase or sell an item on the Site such purchase or sale may be made by your legal guardian or parents who have registered as users of the Site provided that such purchase or sale is not in relation to any adult material/mature audience items displayed on the Site, the sale or purchase of which to/by minors is strictly prohibited